Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Supporting the Customer Operations Manager with ongoing relationship management.
About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey.
You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment.
This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do.
As a Story Corner volunteer, you will provide engaging activities for children of varying age ranges and their families using the resources provided alongside another volunteer.
Please note that this is a Voluntary role and therefore will be unpaid.
As part of our dedication to maintaining the school premises, we are seeking a reliable and proactive Assistant Caretaker to join our team.
About Us: We are a vibrant primary school located in the heart of Leyton, East London, committed to providing a safe, nurturing, and inspiring learning environment for our students.
No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP.
We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible.
We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact.
We have exciting opportunities across a variety of Categories within our Support Office teams based in Nottingham.Our Assistant Buying Managers work at pace, building excellent relationships.
You'll be able to demonstrate great team management skills and deliver the best opportunities for Boots.
Here at Boots, we're always on the lookout for great talent!
You will report into the Reward Manager and work alongside the team to deliver on various projects including annual salary review, bonus, gender pay gap reporting, recognition and flexible benefits.
This is a great opportunity for someone who is passionate about reward to lead on some great initiatives across all areas of the Boots UK, No7 Beauty Company and Boots Opticians business.