Posted by Peel Recruitment and Solutions Ltd • £35K/yr to £40K/yr
Summary
You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service-level expectations.
As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience.
Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Fleetwood.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
As Ruby Energy continues its exciting growth, we have a brand new role available for a forward thinking Dialler Manager to join our growing team here at our offices in Fleetwood.
The Dialler Manager is responsible for managing the operation and optimisation of the auto-dialler systems within the business.
This role ensures that the dialler is used efficiently to maximise productivity while maintaining compliance with regulatory requirements and organisational standards.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £40K/yr
Prestigious opportunity for a Service Delivery/Service Desk Lead within a pioneering technology team in the Energy sector.
Dedicated to improving our service offering as we complete our company rebrand and leap into our next chapter, now is a great time to join our success story!
As our Service Delivery/Service Desk Lead, you will be based in the office 5 days a week, responsible for:-
Are you passionate about safeguarding IT systems and networks?
DCS Technology are working in partnership with a key education provider, together we're looking for an IT Security Specialist to join our team and take ownership of our technical security tools, ensuring our infrastructure remains secure and resilient.
Do you have the expertise to detect and neutralize security threats before they impact operations?