Oversee the management of AD / M365 user accounts for on-site and remote users across multiple locations, ensuring proper access controls and security measures.
Robert Half have partnered on an exclusive engagement with an establish public services organisation based in the Peebles area to recruit an IT Support Engineer on a permanent basis.
Posted by ALFEN TECHNOLOGY LTD • £30K/yr to £40K/yr
We are looking for an ambitious and proactive individual to join the IT team of our client as an IT Technician.
Alfen is excited to offer a unique opportunity to join our client based in Maidenhead, we have partnered with a leading smart IoT product company to revolutionize the way people experience technology in their everyday lives.
In this role, you will be key to supporting daily IT operations and enhancing the technology experience for the organization's team members.
As a Managed Service Desk Engineer (T1), you will be the primary point of contact for our customers utilising cloud-based IP telephony solutions.
Role: Managed Service Desk Engineer (T1)
Your responsibilities will include managing technical change requests, troubleshooting and resolving technical issues, and liaising with senior engineers and partners for more complex matters.
Posted by Access Appointments Consultancy Limited • £30K/yr to £36K/yr
Job description
Manage a variety of IoT / Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal /ticket system /email /telephone).
General
Our client, an international IT/Telecom service providers throughout the world, is currently recruiting an IT Support Engineer to join their professional and international team.
The job holder is to work as a support engineer (shift) at IT Operation Centre, act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble, to carry out a variety of technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third-parties, and other related organisations.
Provide day to day hands on technical support on the Corporate and Customer managed IT infrastructure and projects.
Install, configure computer hardware (IP phones, mobile devices, workstations, peripherals etc.
Work as part of the IT team delivering a quality 24/7 service to internal users (both at HQ and remote users) as well as nominated customer gateways, servers and laptops.