In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
We have a great opportunity for a Customer Service Advisor to join our team at our Operation Centre in Sandtoft.
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
Posted by big fish little fish • £24K/yr to £27K/yr
The role is to fulfil a fleet coordinating position.
We are currently recruiting for one of our very well respected clients based in Adlington,Cheshire.
Ideally the successful candidate will possess excellent communication and organisational skills, good IT skills, be able to multi-task and prioritise, have good attention to detail, along with the ability to work within a team yet un-supervised.