As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
An exciting opportunity has arisen for a talented Project Manager specialising in Client Implementation to join a globally recognised, Fortune 500 financial institution.
Join their team for a 6-month initial contract, with the potential for extension.
With a rich history dating back to 1889, our client is committed to providing exceptional financial services to their prestigious clientele by upholding their core values of service, expertise, and integrity.
Posted by Randstad Construction & Property • £450/day to £500/day
Currently my client are in the market for an experience Repairs & Maintenance manager to step into the Housing Department and coordinate the existing team of Officers & Surveyors.
Exciting Interim opportunity with a London Local Authority.
This team will focus on Voids, Maintenance, Repairs and Disrepair and you will report to the Head of Service (Reactive Repairs).