To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
General
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.
This role entails provisioning, deploying, and sustaining systems to align with business needs and will utilise your knowledge, communication skills, and experience to provide our customers, both internal and external, with outstanding service and support.
A certified B-Corp Organisations in the UK.
Description
Play a pivotal role in the design, build and management of the on-premise servers (Windows), virtualisation (Hyper-V) and our cloud infrastructure (Azure).
Provide first and second-line support for IT inquiries and technical issues.
General
Troubleshoot, triage, and resolve complex system problems.
We're searching for a Customer Service focussed Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business.
Premier Work Support are currently recruiting for temporary Schedulers for our client in Romford, Essex.
The successful candidates will be responsible for efficiently scheduling and coordinating appointments for jobs using the various suite of company applications.
This role plays a crucial part in ensuring smooth operations by effectively managing the appointment calendar and ensuring timely scheduling of jobs for all operatives.