To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
A Senior 1st Line Infrastructure Support with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis.
This is a hybrid role between the first and second line within the Infrastructure Team.
Since 1994, this company has been helping the global financial community to make informed decisions with high-quality securities reference data, corporate actions, end-of-day pricing and economic data services.
Enjoy a varied role where you will bring skills across helpdesk support and server support into this blended role, as well as benefiting from support and training to grow skills in the cybersecurity space too!
Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent in a full-time permanent role as a Support & Server Analyst as part of a growing IT team.
You will be proving a high quality, professional standard of customer service as part of an established IT support team and enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.
Key skills: 2nd and Some 3rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service.
O ffice Based 5 Days Monday - Friday
My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
If you have experience in Computer Network and Communication, ability to resolve technical issues and excellent communication skills then this role would be for you.
Our wonderful client based in Weybridge are looking for an IT Support Engineer to join their team.
This role would be responsible for providing technical support, main point of contact for technical queries and responsible for system maintenance.
An exciting opportunity for a 2nd Line Support Analyst to join a growing UK-based IT Service Provider.
Support Analyst - 2nd Line - £36K - Hybrid (Surrey)
They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including; Strategic Guidance, Cloud Services, IT Infrastructure along with tailored re-active and pro-active support services.