We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
We are currently recruiting for a Network Engineer to join our exceptional team at SSCL, UK.
As a Network Engineer, you will play a key role in our exciting transformation of Defence Business Services.
With our world-class digital solutions and innovative technology, we are determined to deliver flawless services to our Government and Defence clients.
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
If you're a Cisco-focused network professional holding DV clearance this role can be your next technical challenge.
Working in a; hybrid capacity
A great opportunity for a DV Cleared Network Engineer to be a part of a key project transforming Defence Technology Services with cutting-edge digital solutions and innovative technology.
This role is working on a hybrid basis, with enhanced company benefits
The Business Analyst plays an instrumental role in engaging and helping customers leverage company solutions for success in their ecommerce initiatives.
This global ecommerce solutions provider, who combine integrated technologies, professional services, and a logistics infrastructure to deliver unique and branded customer experiences.
This global ecommerce solutions provider, who combine integrated technologies, professional services, and a logistics infrastructure to deliver unique and branded customer experiences, is seeking a Supply Chain Analyst who will play an instrumental role in engaging and helping their clients leverage their solutions for success in their ecommerce initiatives.
This role offers hybrid working, 25 days holiday, health insurance, perkbox etc
Day to day focus is actively managing existing client business and are responsible for responding to client contact centre enquiries, carrier claims, order management, and identifying opportunities to improve.