Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
We are recruiting for a detail-oriented IT Support Analyst to provide technical assistance to all users within the company through 1st and 2nd line support.
You will diagnose and resolve software, hardware, and network issues, ensuring smooth IT operations.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by Firway Consulting Ltd • £33K/yr to £37K/yr
Key skills: 2nd and Some 3rd Line Support, Azure, Office 365, Azure AD, Hardware, Networking Must have excellent Communication skills & Customer Service.
O ffice Based 5 Days Monday - Friday
My Client is the rapidly growing European subsidiary of a global Film company who specialise in lighting, rigging, generators, etc.
Posted by Rise Technical Recruitment Limited • £31K/yr
Excellent opportunity for an IT Support Analyst looking to take the next step in their career, joining a stable, secure and supportive environment in a highly varied and technically interesting role.
£31,054 33 days Holiday Pension additional benefits
The organisation are a leading school in Cambridge.
Posted by Macildowie Recruitment and Retention • £27K/yr to £30K/yr
Working for a highly successful MS Gold Partner IT MSP company, the IT Service Desk Analyst works remotely but as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
This company takes the development of their IT Service Desk Analysts so seriously that they pay for you to do Microsoft qualifications - and your rewarded with a salary increase when you've completed them.
We have an exciting new opportunity for an experienced 2nd Line IT Support Analyst/Engineer to join our client's team of four delivering both project work and support to their users this will be via phone, email, and face-to-face contact, so you will need to be based in the office five days per week.
During a busy week the helpdesk will support c. 130 tickets per day, each person on the team will have a chance to provide support to users alongside their project work; you will also work with colleagues in the network and infrastructure teams so the opportunity to learn new skills is superb.
You will work on projects within the IT portfolio that deliver strategic and operational objectives, including developing, configuring and installing hardware, software, networking and A/V equipment.
As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems.
1st / 2nd Line Support Analyst - Financial / Banking - Whilst not essential preferred candidates with have previous Financial / Banking experience with some Trading Application Support in a mixed Windows / Linux environment along with some FIX Protocol, Scripting (PowerShell, Python / Bash / Shell) and some Database / SQL Server experience.
You'll be working in a dynamic IT & Infrastructure team helping with the delivery, management and support of all IT-related systems and applications.