Posted by Service Care Solutions - Housing • £38K/yr
Role summary -
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders.
This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services.
Marks Consulting Partners are working with one of our esteemed clients looking to bring in an Income Customer Services Officer.
Responsibilities
Manage rent accounts and other housing related debts, on a regular basis in line with the companies' policies and procedures, in order to identify cases that require action.
Negotiate repayment agreements with tenants and take corrective action where such agreements are not maintained, adhering to the Ministry of Justice Pre-action Protocol for Rent Possessions.
We are currently working in partnership with a Local Authority in the Tower Bridge area that are looking to appoint an experienced Supported Pathways Officer to join the Housing Resettlement Support Service.
Full Time Hours - 36 hours per week - Mon - Friday.
RM Recruit Ltd is working in partnership with our Lambeth based Housing client to recruit an Interim Income Officer for a period of three months with a view to extend.
This is a fantastic opportunity to work in a forward thinking organisation and add value to the team.
Main duties include
Ensure the maximisation of income for both current and former tenants by working supportively and proactively with the aim of sustaining tenancies.