Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Posted by RD Financial Recruitment • £400/day to £450/day
Intro
We are recruiting for a Compliance Monitoring Manager based in Bracknell, Berkshire, offering a competitive daily rate and the flexibility to work from home up to 50% of the time, depending on business needs.
One of the world's most respected brands is seeking an experienced compliance professional with a meticulous eye for detail and a robust understanding of financial regulations.
If you excel in conducting thorough reviews and providing valuable insights to ensure regulatory compliance, this opportunity is perfect for you.
Play a key role in implementing and embedding the Risk & Compliance Framework for the UK operations of this global brand, having recently been authorised by the FCA as a Credit Broker for consumer credit and credit finance products.
The Compliance Officer will provide direct support, training and advisory work to business heads and operations to develop their understanding of FCA-regulated processes and policies.A background in consumer credit is essential, ideally auto-finance.
Within this role you will be responsible for incident management.
This includes logging incidents, triaging an assignment, managing the resolution of an incident, and communicating with internal teams and 3rd parties to provide updates on the incident.
General
Reed Talent Solutions are working in partnership with Fujitsu on the search for a Field Resource Controller at their Bracknell site.
We are recruiting for an exciting contract position for Honda Financial services who are seeking a meticulous and exceptionally well organised Application Support Coordinator for 6 months .
You will be providing first line support and assisting with any production questions and issues.
You will be required to liaise with the IT team to bring these to a satisfactory resolution.