As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by Supporting Futures Consulting Ltd • £24/hr to £26/hr
General
Our client, a specialist Domestic Violence charity, is looking to recruit a Training and Development Manager to manage and coordinate development of their training offer, including DAHA/Housing Training and Health Training.
Based: Remote
Synopsis of duties
Oversee the creation and development of training content, including the Housing DAHA team, the wider Housing team, and Health projects, including the Whole Health Approach and understanding of Women's Health strategy.
Posted by Candidate Source - TEAM • £40K/yr to £50K/yr
General
We value the expertise of our team members and offer opportunities for personal development and career progression within the company.
We have an open, supportive, dynamic culture where talented people are trusted to contribute to the team and company by carrying out their roles in a professional, collaborative, and skilled manner.
Who Are We
We build world class apps, middleware and digital products in the global lottery, betting, and gaming space.
Posted by Remedy Recruitment Group • £42/hr to £44.50/hr
Remedy Recruitment Group are currently seeking an experienced Team Manager to work within Croydon Council's Family and Friends Assessment and Support Team.
To provide exemplary leadership, management, and professional guidance to a team of social workers who manage a workload of friends and family (connected persons) assessments and support.
The viability and full assessment and support of friends and family members prior to approval as kinship foster carers or special guardians.