Working with the Head of Brand & Communications, you'll support our growing business by planning, implementing and monitoring a variety of marketing and content strategies.
You'll play a crucial role in creating compelling online content to promote our business and drive awareness, whilst also supporting the marketing team with wider marketing initiatives.
Role responsibilities
Assist in the planning and execution of marketing campaigns across various channels, including digital, social media, email and print.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.