Alternating shifts: 06:00 - 14:00 and 10:00 - 18:00
Hours per week: 50 hours
Client Summary
My client based in the rolling stock industry have a heritage of major contracts behind them, a track record in restoring railway carriages with turnkey technology.
Posted by Hays Specialist Recruitment Limited • £13.74/hr
Department: Mercedes-Benz Vans
Your New Role:In this role you will be responsible for providing administrative support to the Direct Sales team to ensure smooth management & delivery of vehicles to corporate customers for Mercedes-Benz Vans.
The Direct Sales Administrator role is essentially a customer account manager.
We are looking for Pick and Pack Operatives who for join for 2 weeks staring from 1st November, 2024 onwards for DS Smith's packaging site at Milton Keynes
The Operations Analyst is expected to be vigilant in monitoring our estate and capable of conducting a quality triage of alerts or user contacts.
Delivering excellent customer service they will on occasion support the Major Incident Management process.
They will have the experience to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured.
Monitor and manage resolver group queue stacks ensuring that the SLA clocks do not expire, tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups;.