My client are a manufacturer and global distributor of bespoke, high value products and are seeking an experienced Telesales Manager to join the team at an exciting period to continue to develop, grow and expand on the current sales function they have in place at their Staffordshire site.
The Telesales Manager will be responsible for overseeing the daily operations of the call centre, ensuring efficient functioning, high performance, and exceptional customer service delivery.
Are you an excellent communicator, at ease on the phone offering excellent customer support?
As the first point of contact for all our customers, you will be a strong communicator, self-driven to achieve targets, a team player dedicated to providing excellent customer service when dealing with queries in what can be a fast-paced, busy, and challenging environment.
Our client has a vacancy for Telesales Executive to provide a focus on processing incoming telephone and email sales orders and providing technical information and back up service for market-leading products.
Successful applicants will ideally have previous experience of working in a busy customer focused service environment such as telesales or customer service and if you have experience in a fishing environment or you enjoy fishing then even better!
The main focus is on processing incoming telephone and email sales orders and providing technical information and back up service for products.
As a Telesales Advisor, you will provide great customer service to all our customers and promote their excellent product range so they can find a suitable warranty for their vehicle.
Our client is a growing and well-established company.
As a Junior Service Desk Controller, you will help with the day-to-day admin for the team and assist with the logistics of the engineers so that operations run smoothly, monitoring service levels, and making sure the client base is happy.
What we do
We are a leading specialist in telecare solutions and warden call systems, with over 450 sites supported Nationwide.
Our client base includes local authorities, Councils and Housing associations also the public sector.
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team.
The key purpose of the role is to be the main point of contact for all client communication, and to be responsible for the delivery of exceptional levels of customer care.