Telesales Advisor
Peterborough, Cambridgeshire
£35,000+ OTE
- Great growing company
- Excellent training and Progression
Our client is a growing and well-established company. As a Telesales Advisor, you will provide great customer service to all our customers and promote their excellent product range so they can find a suitable warranty for their vehicle. We are looking for a driven individual who is happy to learn new skills.
Roles and Responsibilities
- Outbound calls to existing business (B2C)
- Existing customer renewals
- Listening to feedback and offering further products
- Working in a busy team that has great company culture.
- Carrying out customer calls with day-to-day use of a diary and call systems
- Checking and confirming all customer details and advising them of suitable products to meet their needs.
Role Requirements
First-class service and a friendly manner will be essential along with:
- Customer Service skills
- Reliable
- Good Communication
- Be keen to learn.
Benefits
- £21,000 - £24,000 basic with a £35,000+ OTE
- 25 days annual leave + bank holidays
- Company pension
- Staff recognition incentive scheme
- Staff referral incentive scheme
- Employee well-being scheme
- Free onsite parking
- Games room
- Company events