Our client the UK's leading designer, manufacturer, and installer of bespoke physical security products are looking for a Technical Support Advisor/Engineer to join them on a full time permanent basis.
We would like to clarify that this role does not entail any IT-related duties.
Additionally, it is important to note that this position is not field-based, meaning the responsibilities do not require physical presence outside of the designated workplace.
In order to facilitate an efficient workflow within the Technical team, we are currently seeking to recruit an individual to support the team with the lower level technical queries and the allocation of more complex queries within the Technical Services team.
Providing the best service and technical support to their customers is the driving force of my client's business
We have a fantastic new job opportunity for an Insulation Technician / Technical Advisor with previous experience providing technical advice on insulation products or similar work within the insulation industry, or good knowledge and understanding of construction methods, excellent interpersonal and communications skills.
Working as an Insulation Technician / Technical Advisor you will be working primarily in a small, tight knit UK sales team providing support to those sales colleagues as they strive to deliver a comprehensive service to customers in distribution, house builders, specifiers, installers and construction industries providing technical expertise to ensure the right product is sold for the application necessary.
Insulation Technician / Technical Advisor with previous experience providing technical advice on insulation products or similar work within the insulation industry, or good knowledge and understanding of construction methods, excellent interpersonal and communications skills is required for a home-based role for a well-established industrial manufacturing company.
As a 1st Line Technical Support Advisor, your primary responsibility is to provide prompt and efficient technical support to customers or end-users.
We are currently seeking an experienced 1st Line Technical Support Advisor to join an extremely reputable, family-run SME based in Hereford.
You will be the first point of contact for customers and Engineers seeking assistance with technical issues or inquiries, and you will play a crucial role in ensuring customer satisfaction and problem resolution.
You will be responsible for all aspects of technical support for clients around the UK, This will include installations, repairs and understaking new site surveys and reviews and will require overnight stays away from home and a full UK driving license for occasional use of the company vehicle/van.
Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes.
This rile is not hybrid - when based in Lewes you will be working alongside the Sales, R&D and production staff to ensure total client satisfaction.