Reporting to the office manager, you will be responsible for ensuring that the customers are receiving the appropriate assistance including managing all procedures related to the identification, prioritisation and resolution of end user requests, including the monitoring, tracking and coordination of Service Desk Functions.
The Service Desk Advisor will also contribute to problem resolution to our customers.
An excellent opportunity has arisen for a Service Desk Advisor to join our client in their established local business.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.
Posted by Wolverhampton Commercial • £25K/yr to £28K/yr
As a Service Desk Administrator, you will play a crucial role in ensuring the smooth operation of our service team.
You will be responsible for handling customer calls, and enquires via portals and emails to schedule and allocate engineers for routine and corrective maintenance, and ensuring they have all the necessary parts and equipment to complete their jobs.
Your organisational skills will be essential in managing and prioritising jobs effectively.
We have a fantastic new job opportunity for a Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office.
Working as the Customer Service and Facilities Helpdesk Manager you will lead the helpdesk and reception team in providing outstanding customer service to customers and internal departments.
Customer Service and Facilities Helpdesk Manager with experience of leading a team and supervising staff within a facilities management or office service environment, excellent communication and organisational skills and proficiency in Microsoft Office is required for a well-established company based in Cambridge.
We are seeking an Assistant Service Manager to manage 3 services within Southampton, all of the services are within walking distance.
Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.
Located in a nice neighborhood, close to the high street and parade of shops with great train and bus links.