Working on a hybrid basis, the Customer Service Advisor will work 37.5 hours a week, between the hours of 8am and 8pm Monday to Friday, 10am-2pm Saturday (on a rota).
Based within exceptional, modern offices, the Customer Service Advisor will be rewarded with 23 days' holiday, increasing with service to 30 days; quarterly staff awards and long service rewards; company events; free onsite parking; a healthcare cashback scheme; life assurance; and genuine career opportunities.
A fantastic opportunity for a Customer Service Advisor to join a progressive, innovative company with 25 years' industry leading experience.
You will serve as the primary point of contact for customers who have issues with the companies products or services, working to resolve their complaints while maintaining a positive customer experience.
As a Customer Service Executive, you will be responsible for handling and managing customer complaints and concerns in a timely and efficient manner and within minimum standards and regulatory timeframes.
Job Description
Receive and respond to customer complaints via various communication channels, including phone calls, emails, and social media platforms.
Our client, a global pharmaceutical company, is currently looking for a first line IT Support with fluent/native German language skills to join their team in Chester on a full time, 12-month temporary basis (35 hours per week).
This means someone with similar experience is not essential; provided you have the ability to learn technical concepts with ease and have the linguistic capabilities, you could be considered for this role.
Extensive training and support will be provided to ensure a successful transition into this role.