Due to an internal promotion, we are looking to recruit an Estate Services Assistant to provide full administrative support to the Estate Services team across South London.
This is a great opportunity to join our team, providing a customer focused service for both internal and external customers highlighting any significant matters affecting individual areas as appropriate.
As a successful Complaints Officer, your duties will be
Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries.
Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained.
General
Spencer Clarke Group are working closely alongside a London Council to provide them with a Complaints Officer on a contract basis.
Goodman Masson are working with a local authority in the South East to secure the services of a Head of Property to lead and manage an extensive and diverse property portfolio, including public buildings, community spaces, and commercial assets.
The successful candidate will be responsible for
Overseeing the following areas: Housing, Compliance, Repairs, Strategic Assets and Building Safety.
Developing and implementing a comprehensive property strategy aligned with the council's goals.
I am looking for a highly organised Property Management Administrator to join my clients dynamic team.
The ideal candidate will provide essential administrative support to the property management department, ensuring smooth operations and efficient handling of all property-related matters.
This role involves direct interaction with tenants, property owners, and service providers, requiring excellent communication skills and a proactive approach to problem-solving.