Posted by Hays Specialist Recruitment Limited • £14/hr to £15/hr
Due to the partnership between Hays and Coventry City Council, we are looking to recruit 3 Customer Service Advisors to join the Customer Service team.
Your new company
Coventry City Council are dedicated to making a positive difference to the services they deliver to the diverse citizens of Coventry.
As well as through the helpline or direct into the IDVA service.
The purpose of this role is to advocate for victims with agencies who can help in addressing the domestic violence and abuse, for example you will be working with the Police and MARAC, accepting referrals made by them.
Red Snapper Recruitment are recruiting for an Independent Domestic Abuse Advocate based in based in Coventry.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
Posted by Coventry Building Society • £34K/yr to £52K/yr
About the role
As an Infrastructure Engineer within the already established Application Support team at CBS, you will provide a deep level of technical knowledge owningcomplex production incidents, collaborating with other technical teams totroubleshoot and ensure a complete resolution.
You will support our product teams with delivery work and run smallprojects to resolve ITIL defined service problems, allocating tasks tocolleagues and ensuring completion of work to agreed quality criteria andtimescales.