Posted by Strand Recruitment Ltd • £45K/yr to £50K/yr
Our client, a trailblazing Managed Service Provider (MSP), is on the lookout for a talented 3rd Line IT Support Engineer to join their fast-growing, high-energy team.
Known for delivering cutting-edge IT solutionsfrom infrastructure support to security and consultancytheir focus on Cyber Essentials compliance makes them a powerhouse in the industry.
This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team.
Software Support / SQL / Databases / Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk
You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by Coburg Banks Limited • £36K/yr to £40K/yr
We're working with one of the UK's largest and foremost law firms to help them recruit a Support Services Team Leader within their Private Client Services division.
This is a key role within this function, you would assist with the day-to-day management of the PAs supporting client facing teams and clients within Private Client Services.
Are you a highly organised and resilient individual, a strong communicator able to build effective working relationships across a large business, preferably within an operations or professional services function?
Posted by Watermark Technologies • £30K/yr to £35K/yr
Company Overview
We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more.
Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years.
Our document management software products have been trusted by clients in countries as diverse as the UK, South Africa, and the Middle East.
Identifying, sharing, and modelling good practice and providing development support to underperforming Advisors.
This role will largely involve one to one observations, co-facilitation of appointments and providing feedback to the EA being supported so they will have a clear, practical understanding of what achieves high performance.
To drive a high-performance culture across our Employment Advisor teams.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.