Lorien's client, a leading telecoms company, is searching for their new 2nd Line Support Technician to come onboard and work in their Support team, looking after the full business function supporting their internal team of circa 80 heads.
The company has doubled in size since last year and our client are looking to continue this positive growth by bringing their entire IT function in house and growing their internal team.
This varied role will be part of a critical frontline team, responsible for handling phone calls from customers on online access setups and maintenance.
We're looking for a Customer Service Advisor to join a thriving Customer Service Centre on a 6-month FTC in Edinburgh.
You will work different shifts including 8:30 - 4:30, 9-5 and 9:30-5:30, with a salary between £22,000-£24,000.
We are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support.
This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am - 17:30 pm Monday to Friday.
Why join the team
Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance.
We are seeking a dynamic individual for the role of IT Service Desk Technician, where you'll play a pivotal role in providing crucial technical assistance to end-users.
This role is a 3 month contract, home based with approx 2 days per week in Edinburgh.
If you have a strong foundation in basic hardware, software, and network concepts, coupled with excellent communication skills, we invite you to join us on this exciting journey of professional growth and development.