We are presenting an exciting opportunity for a passionate and self-motivated 2nd Line Support Technician to join their supportive team based in Bristol.
As a member of the Technical Support Team, you will play a vital role in addressing a variety of complex support cases and supporting the first line team.
About the opportunity
We are the internal recruitment partner for our client, a rapidly growing IT service provider with a commitment to delivering exceptional service through a customer focused approach and cutting-edge IT technology solutions.
As a hybrid 1st/ 2nd Line Engineer, you will be a key member of the service desk providing top notch customer service.
General
Providing support to various sectors, you would be joining an effective IT Support Team dedicated to delivering fast, effective and expert support to its clientele.
We are currently working with a growing MSP IN Bristol looking to expand their team due to exponential growth over the last year.
This position would be ideal for a 2nd Line engineer looking to step into a hybrid 2nd/3rd line role on the service desk.
General
We are currently partnered with a leading Cloud Host & MSP looking for a junior 3rd Line Engineer to join their expert service desk that provides support to over 150 customers.
Based in a state of the art office in Bristol, this leading MSP is going through a period of rapid growth and is looking to expand the team accordingly.
Posted by Duval Associates Ltd • £40K/yr to £50K/yr
Customer / Technical Suppoer Team Lead - Technical Support, Customer Service and Guest Support - Stepping up into a leadership position across a Remote first business - managing the experience of enterprise customer accounts (b2b).
Wonderful maturing SaaS / Tech business with amazing growth over the last decade!
Young, dynamic team, great people - Global business, modern and polished with ace values.