We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
As a Managed Service Desk Engineer (T1), you will be the primary point of contact for our customers utilising cloud-based IP telephony solutions.
Your responsibilities will include managing technical change requests, troubleshooting and resolving technical issues, and liaising with senior engineers and partners for more complex matters.
Posted by First Military Recruitment • £34K/yr to £36K/yr
Overview
First Military Recruitment is proudly working in partnership with a fantastic International Defence business who are looking to recruit multiple Ship System Control Trainers on a permanent basis due to growth based at their Gosport depot.
General
Additional Company Benefits: PPE Supplied, Exceptional Career Development Opportunities, Heavily Discounted Gym Membership, Enhanced Pension Contributions
Duties and Responsibilities
To deliver technical and equipment training modules in Controls and Diagnostics to trainees in line with the Course Documentation and as directed by the Department Training Manager.
The Opportunity - White; Collar, Contract Recruiter
We are looking for a methodical and process driven person to join our successful and welcoming White Collar Water team on a busy desk.
As a Recruitment Consultant, you will develop the technical expertise and market awareness to identify, open, and develop new market opportunities in an inclusive and supportive environment.
The Opportunity - Blue; Collar, Contract Recruiter
You'll recruit for civil skillsets such as Operators, Banksman and Slinger/Signallers across the water industry.
As a Recruitment Consultant, you will develop the technical expertise and market awareness to identify, open, and develop new market opportunities in an inclusive and supportive environment.
The task at hand: You will be responsible for ensuring timely, accurate, high volume incentive payments to customers whilst reviewing and suggesting improvements to the current process.