We are working with a client in the photography industry who are looking for a 1st Line Support Engineer to join their existing team and provide support to a large internal user base for both hardware and software issues across Dell and Apple devices.
1st Line Support Engineer
1 year contract with potential to extend.
Key responsibilities
First point of contact for any IT issues faced by internal users.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
These roles will have a hybrid working style and be based in London.
Technical Support Engineer (1st/2nd End User Support)
The role and company
Global Professional Services company requires a Technical Support Engineer/ End-User Support person, to work within the company's London office, providing 1st/ 2nd Line applications and system support duties from deskside or via MS Teams, encompassing computer software and hardware, network operating systems, PC applications, Internet services, multi-media, and messaging software, Assumes ownership role on providing applications and systems support, MS Teams, application and knowledge of network systems.
You will be working in a team of 5 (UK and international based).
Act as the first point of technical support for end users of the company, including resolving hardware and software issues
Robert Half is currently engaging with a property organisation that is looking to recruit a contract first line support engineer for an initial 12-month period with their central London office.