Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you have customer service experience and an admiration for technology?
Do you enjoy talking to people and solving issues?
We are looking for a dedicated 1st Line Support Engineer to join our IT team in the Aberdeen region.
As the first point of contact for technical support, you will handle initial troubleshooting for hardware and software issues, manage service requests, and escalate more complex problems to higher support levels.
Key responsibilities include responding to helpdesk queries, maintaining IT documentation, and ensuring timely resolution of issues to minimize downtime.
We are looking for a highly motivated and customer-oriented 1st Line Support Engineer to join a fast growing organisation at their head office in Edinburgh.
You will be the first point of contact for clients experiencing technical issues, providing efficient and effective solutions to ensure minimal disruption to their operations.
The Role
Serve as the initial point of contact for customers seeking technical assistance via phone, email, or chat.
Posted by THE CHANNEL RECRUITER LTD • £10K/yr to £12K/yr
SETTING: 16 hours per week Monday-Friday 08:00 12:00 (flexible)
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you have customer service experience and an admiration for technology?
The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base.
You will be the first point of contact for our customers, via the telephone, emails and tickets, and resolve issues relating to our EPOS System with efficiency and professionalism.
My client based in Worcester, is looking to recruit a 1st Line and Customer Service Support person on a permanent basis.
This is a varied role where you have have the opportunity to ensure internal systems operate smoothly, working closely with Software Developers to ensure user expectations are met.
Posted by ALTERED RESOURCING LTD • £35K/yr to £36K/yr
This 1st/2nd Line Engineer role would be ideal for someone who is looking to have their voice heard in a new company and someone who wants to grow, learn, and develop.
A client of mine based near Leeds are looking to hire a 1st/2nd Line Engineer, an established business in the area.
They are looking for someone with experience with 1st & 2nd line technical support who will thrive at the opportunity to learn & grow.