My Non Profit client is urgently looking for a 1st Line IT Support person to support the organisation's corporate communications, marketing and ICT functions, utilising design, technical and communication skills, to ensure that the organisation's views and programmes are effectively communicated to members and constituents in general practice, stakeholders and staff.
3 days a week on site
1st Line IT Support Main Responsibilities
Triaging the IT helpdesk, keeping a log of the IT helpdesk requests, and using the information to present a helpdesk report/analytics.
Provide first and second line technical support to end-users via phone, email, and in-person.
General
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
A Senior 1st Line Infrastructure Support with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis.
This is a hybrid role between the first and second line within the Infrastructure Team.
Since 1994, this company has been helping the global financial community to make informed decisions with high-quality securities reference data, corporate actions, end-of-day pricing and economic data services.
Be responsible for 1st/2nd line support, both in person and remotely.
General
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a senior point of contact for resolutions from the service desk and escalating above as appropriate.
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in North London, based on site.
The First Line Team Leader is responsible for leading the team of First Line Support Analysts.
You will act as the escalation point for the First Line Team, ensuring that the team who support our clients respond to all queries and issues within defined quality and within S.L.A.
The role is responsible for the completeness and accuracy of the Shift and On-Call patterns and the general wellbeing of the First Line Team as well as other team leadership duties as defined below.
My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team.
You will play a critical role in providing technical support and assistance to end-users within the organisation.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
Role: 1st/2nd Line Engineer - French & English Speaking
You will be responsible for providing remote desktop, server and network support to a varied external customer base with some on-site support where necessary.