Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading law firm in Camden.
In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve issues for employees in a timely manner, and contribute to the team by providing an excellent IT support service.
Experience required
12 months experience in a similar 1st line IT support role.
Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
1st / 2nd Line Support Analyst - Financial / Banking - Whilst not essential preferred candidates with have previous Financial / Banking experience with some Trading Application Support in a mixed Windows / Linux environment along with some FIX Protocol, Scripting (PowerShell, Python / Bash / Shell) and some Database / SQL Server experience.
As an IT Support Analyst, you'll become an integral team member, providing hands-on and remote support for desktop services and telecoms systems.
You'll be working in a dynamic IT & Infrastructure team helping with the delivery, management and support of all IT-related systems and applications.
We have a fantastic new job opportunity on a busy service desk for an IT Support Technician / Second Line Helpdesk Engineerwho has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills.
IT Support Technician / Second Line Helpdesk Engineer who has previous experience in resolving 2nd Line Technical Support requests with good problem-solving / troubleshooting technical skills is required for a busy service desk with a well-established Global Brand based in Egham, Surrey.
This position is officially know within the organisation as an IT Support Officer.
Posted by Pearson Whiffin Recruitment Ltd • £30K/yr to £35K/yr
Essential Skills & Experience
Previous experience in IT Support/Helpdesk Role.
General
We are working with a Kent based company who are looking for someone with a background in IT Support, covering 2 nd line support issues to users across Window based systems, including 365.
The role will be to work as part of a team dealing with troubleshooting hardware and software issues, including low level networking issues as well as supporting users.
1st Line Support - Financial / Banking - Preferred candidates with have previous Financial / Banking experience with some Trading Application Support in a mixed Windows / Linux environment along with some FIX Protocol, Scripting (Python / bash / shell) and some Database / SQL Server experience.
Responsibilities and Duties
Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
Posted by Additional Resources Ltd • £28K/yr to £30K/yr
In this role, you will be responsible for providing 1st / 2nd line IT support to their clients.
An opportunity has arisen for a1st / 2nd Support Analyst with2 years' experience in a similar IT support or Service Desk role to join a leading independent IT support provider.