Posted by Pulse IT Recruitment Ltd • £19K/yr to £26K/yr
As a Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.
You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.
Our Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by In Technology Group Limited • £25K/yr to £27K/yr
We are partnering with a leading managed service provider in Newcastle, dedicated to offering top-notch IT solutions and support to a diverse range of clients.
They provide a nurturing and dynamic work environment where employees can excel and grow.
Our client prides itself on its innovative approach and exceptional customer service, making them a standout in the industry.
Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role, is required by a leading law firm in Camden.
In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve issues for employees in a timely manner, and contribute to the team by providing an excellent IT support service.
Experience required
12 months experience in a similar 1st line IT support role.
The 1st / 2nd Line Support Analyst will be part of a new team and will provide phone support as well as hands-on, desk-side systems support for all end user issues across multiple locations.
1st / 2nd Line - Windows and Mac
This role will provide end-to-end support for end user issues, from hands-on work to the co-ordination of other IT support teams including setting up starters and leavers, infrastructure and application groups.
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 1st Line Support Engineer to progress to 2nd line.
The firm is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,