Posted by Wallace Hind Selection • £25K/yr to £32K/yr
You're a Hire Desk Controller or Customer Service Administrator looking to build your career with one of the most prestigious construction engineering companies the UK.
As a vital part of our customer service team you'll use your knowledge of the hire sector or similar to ensure the smooth running of all our key contracts, both existing and new.
Posted by Hays Specialist Recruitment Limited • £12/hr to £13/hr
Your new company
Join a vibrant and rapidly growing Customer services provider in Stoke-on-Trent.
Our client is renowned for their commitment to customer satisfaction and offers a dynamic work environment where every team member is valued and supported.
As a Workforce Management Forecasting Analyst, you will be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads.
Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth of knowledge and expertise with them.
Excellent communication skills across all medias are essential to keep planning teams and key stakeholders informed.
This is an excellent opportunity for an existing Mortgage Advisor to take their first step into a management role after approx.
12 to 18 months with an OTE: £65k
Purpose
To provide assistance with Supervisory responsibilities to the Mortgage Services Sales Manager as appropriate, as well as achieve revenue and product sales as a Mortgage Advisor.