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Contract: Fixed Term (6 months) & Permanent Opportunity available Recruitment Partner: Lizzy ParfittPeoplePoint is part of the Employee Relations Team within HR Operations. We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face. We are a team of c18 ER Advisors working within a shared service environment. The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions. About the roleIn this role, you report into the ER Manager and with your practical experience of employee relations and policy legislation, you will contribute directly to Boots' ambition to become the world's best pharmacy-led, health and beauty retailer, with a reputation for legendary customer service. You'll provide immediate in the moment' advice on a daily basis that takes into account the very latest employment legislation.The cases you'll handle will vary from disciplinary and grievance cases to performance and capability issues, ranging in degrees of complexity, from straight-forward return-to-work cases, to potential gross misconduct cases. With our aim of driving line manager capability you will use your coaching ability to coach managers into making their own decisions.In addition to taking calls, you will also give some face-to-face advice to Support Office managers, as well as respond to email requests for information or advice.You will always aim to deliver the team's high customer satisfaction targets with your focus on giving professional, friendly, and expert advice. What you'll need to have You will have experience working in a similar or more generalist role, either way, you'll have experience of the practical application of up-to-date employment law knowledge to a variety of employee relations issuesYou must be comfortable giving immediate advice that is accurate, commercially focused, and often complex, to help line managers make the right decisionsYou'll be a strong communicator who's able to build great relationships over the phone and get to the nub of the issue quickly.You'll also be a strong influencer, able to get the right balance of coaching and persuasion into every call. It would be great if you also have You don't need to have worked in a shared service centre/contact centre environment before, however, you will need to be prepared for this type of environment Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.#LI-Onsite
Contract: Fixed Term (12 months) Recruitment Partner: Lizzy Parfitt About the role We are an in-house pensions department who is seeking an experienced defined benefit pensions administrator, who has worked for either an in-house pension administrator and/or a third-party administrator. You will report to the defined benefit Team Leader within a team of 6 other pension administrators at varying levels. The team deals with all the aspects of pension scheme administration in a fast pace atmosphere.You will: Carry out calculations in all scenarios of member events i.e. retirements, transfer outs and deaths.Collate responses to assess if further information or action is needed.Respond to members and taking action to improve the member experience.Update member details via the Schemes UPM system and the ability to record all actions.Communicate to members and third parties via letter, telephone and email. Hybrid working:We currently operate a fixed hybrid working approach for Support Office team members with a mix of remote and office-based working. Our set office days are Tuesday, Wednesday and Thursday with team members able to work remotely on Mondays and Fridays. What you'll need to have Passionate about pensions administrationA minimum of 2 years defined benefit pension administration experienceCompetent with IT systemsStrong numeracy and literacy skillsTime management skills and the ability to organise and prioritise own work loads. It would be great if you also have Experience of using UPM Our benefits Boots Retirement Savings PlanEnhanced maternity/paternity/adoption leave payDiscretionary annual bonusGenerous employee discountsFlexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here. What's next If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Recruitment Partner: About the role Reporting into the Engineering Manager, within this role you will be be accountable for providing a full planned preventative maintenance, breakdown and repair function to all logistics warehousing facilities. The job holder is directly accountable for ensuring all facilities achieve availability expectationsTo use expertise, experience and professionalism to make strong well-informed decisions to prioritise tasks, ensuring that customer requirements are satisfiedThe job holder works within the Engineering team and works collaboratively with the Engineering Management and operationsWork will be within the guidelines and constraints of all company, legislative and safety criteriaEnsuring all Preventive Maintenance, Inspections & Verisae work orders are completed within deadlines, ensuring world class standards in the warehouses What you'll need to have Ability to promote innovation across all working areasProficient with communication across different channelsLead and motivate team membersA wealth of experience in a similar building services engineering fieldTime served apprentice with a minimum Level 3 qualification in a relevant engineering discipline Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.#LI-Onsite
Closing Date: 22nd May Location: Nottingham Contract: Permanent, Part Time (22.5 hours) Recruitment Partner: Frankie McCallister-Lyas Overview: The In-Store Marketing Specialist is a key role in our Opticians Marketing team to ensure the customer has a fantastic experience while they're in our shops. Working within the In-Store Marketing Team, you will be delivering at fast pace at the very heart of the customer journey, ensuring clear and engaging value messaging which aligns with other channels. You will support the delivery of communications in store from creation to production and delivery, ensuring creative assets are fully aligned with Boots brand principles.You'll work as part of an exciting, award-winning team that likes to have fun and get things done. At the heart of Boots Opticians growth plans, with exciting fashion brands and educating customers on the importance of looking after their eye health. Key Responsibilities: Responsible for all creative elements of POS and other in-store marketing materials, ensuring it is designed and handed over to print to be delivered to stores within budget and to timelines Work cross-functionally with Trading, Merchandising and Legal to ensure all activity is legally sound and reflective of the Trading priorities Working with the rest of the Marketing team to help develop integrated through-the-line campaigns that deliver the key customer goals and KPIs (eye test volume, conversion to purchase, customer satisfaction) Develop and execute all store-based communications required to support the company goals covering the trading plan priorities, events, advice and information, NPD/trials, store development programme and local marketing What you'll need to have: Previous marketing experience A passion for in store marketing and a willingness to learn Ability to build strong relationships with others and work cross-functionally Ability to brief and critique creative, working with our design agency to ensure best in class creative Enjoy working at pace, adjusting to the needs of the business, to meet deadlines Motivated, with a can do' attitude and customer first mind set Good attention to detail and a high concern for order and quality Good problem solving skills Why Boots: You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We're proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here. Our benefits: Boots Retirement Savings Plan Enhanced maternity/paternity/adoption leave pay Discretionary annual bonus Generous employee discountsFlexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more.We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. What's next: If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Welcome to the Boots Digital team an exciting team at the heart of Boots UK's growth plans. The Digital Copywriter role is part of the Digital Experience team in boots.com. We are particularly looking for a copywriter who is passionate and knowledgeable about creating compelling SEO optimised copy to join the team.They will use their copy skills and content management system (CMS) expertise to write and create assets and pages for boots.com and boots.ie, delivering the best customer experience to support our trading and marketing plans. This includes working on a range of category pages, service pages, promotions, hub pages, product descriptions, SEO copy and more. About the role: Digital copy production and build of campaign assets for Boots.com UK and ROI websitesWork collaboratively with the designers, channel teams and brands to deliver against marketing briefs across shop pages, homepages, and eventsEnsure assets are in line with our digital copy guidelines and the Boots brand, and fully integrated with marketing campaignsConduct keyword research and analysis to identify target keywords to optimise website contentDeliver digital projects, from brief to live, as required What you'll need to have: Experience using a CMS (Adobe Experience Manager would be ideal)Digital copy skills and experience of writing short form copy for a commercial siteBasic understanding of SEO best practice and toolsCustomer-focused with high attention to detail Experience following a style guide (or similar) to ensure a consistent tone of voiceThe ability to be flexible in a fast-paced environment and reactive to changing promotions, including amending assets and customer journeysExcellent organisation and communication skills with the ability to manage multiple tasks and deadlines Our benefits Boots Retirement Savings PlanEnhanced maternity/paternity/adoption leave payDiscretionary annual bonusGenerous employee discountsFlexible benefits scheme including discounted gym membership, life assurance, activity passes, holiday buying and much more. We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility). Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. To find out more about life and careers at Boots, click here. What's next We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Workforce AnalystVacancy closing date: 29th May 2024Recruitment Partner: Emily Smith-KennyHave you ever wanted to shape our investment in over 40,000 colleagues?We have a rare, exciting opportunity for a Workforce Analyst to join the Allocation of Colleague Investment (ACI) Team. Reporting to the Workforce Manager, you will support with workload and salary planning for all Boots UK and ROI stores, and will play a key role in ensuring that our stores have the right people, in the right place, at the right time. You will have the opportunity to leverage your expertise and knowledge of data, problem solving and process mapping to help deliver workload and salary budgets to each store.About the roleThe Allocation of Colleague Investment (ACI) Team is a small but high-profile team within the Central Operations function, and plays a key role in supporting the Retail Leadership Team, and over 2,300 stores across the UK and ROI.Key responsibilities include: Modelling forecasted workload for each store based on complex datasets from across the business Calculating the required salary and colleague shape of investment based on the workload each store needs to deliver Interpreting complex data streams and delivering insights Supporting the creation of business cases from stakeholders across the Business Units Identifying continuous improvement opportunities using a combination of practical knowledge of retail environments and dataWhat you'll need to have Strong analytical skills, able to understand complex data streams and highly proficient in Microsoft Excel Ability to make complex processes simple, and have a strong continuous improvement mindset Adaptable to tight deadlines and be able to flex your workload to support the long-term projects as well as short term ad-hoc data work Ability to understand and translate real-world processes / tasks occurring into data-driven process mapsIt would be great if you also have Previous experience of IBM Planning Analytics / TMI, VBA, Power BI and Power Automate Previous experience of Workforce PlanningOur benefits Discretionary annual bonus Generous employee discounts Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.What's nextIf your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.#LI-Onsite
Closing Date: 4th JuneLocation: NottinghamContract: Permanent, Full-TimeRecruitment Partner: Frankie McCallister-LyasOverview:Sitting within the Customer Marketing Operations Team, you'll be responsible for building and delivering a multi-channel CRM campaign.Working as part of the Customer Marketing Operations team, you will be responsible for multi-channel communications (Email, Push, In-app messages, Inbox etc). You will have the opportunity to work with numerous stakeholders across the business as well as external vendors on exciting and cutting-edge technologies and play an integral part of implementing these in the day-to-day work. You will develop expertise in the digital marketing journey, with full access to our digital marketing training programme, building excellent foundations for career progression.Key Responsibilities: Working with design and marketing to turn creative ideas into HTML for email and app. Building & testing custom emails within Adobe Marketing Cloud platforms Working with Loyalty & Data teams to continually develop our customer communications via email and app. Working with internal & external vendors to build and test new capabilities and tools. Working efficiently and at pace to meet short deadlines.What you'll need to have: Excellent practical knowledge of HTML and CSS. Comfortable using JavaScript and code editors. Experience in creating responsive layouts and web design. Experience working with an email campaign management platform. A keen interest in digital marketing and marketing technology tools. Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Shift pattern: 3-2-2, 12 hour rotating days/nights (often known as a panama' shift pattern), working across Monday-Sunday.Recruitment Partner: About the role Provide a full Planned Preventative Maintenance, breakdown response, repair and continuous improvement function to all Logistics Warehousing facilities. These include but not limited to automated pallet and tote box cranes, lifts, transfer cars and an extensive network of conveyor systems. Reporting into an engineering shift leader job holder will work as part of a 7 man team providing engineering cover across multiple (linked) automated logistics facilitiesTo be accountable for providing a full Planned Preventative Maintenance, breakdown response, repair and continuous improvement function to all Logistics Warehousing facilitiesWorking largely unsupervised, The Job Holder is directly accountable for ensuring all Materials Handling Equipment and facilities achieve availability expectations to aid the warehouse deliver the optimum service at the optimum costTo use expertise, experience and professionalism to make strong well informed decisions to prioritise tasks, and to ensure customer requirements are satisfiedThe job holder works within the Engineering team and works collaboratively with the Engineering Management, Improvement Engineers, first line fixer Managers, Control Room and Operational teamsWork will be within the guidelines and constraints of all company, legislative and safety criteriaContinue to drive the warehouse on our No1 for Customer Care journeyEnsuring all Preventive Maintenance, Inspections & repairs are completed within set deadlinesEnsure world class standards in the warehouse (Security, Health and Safety, Regulatory compliance & Housekeeping)Development of strong relationships with key stakeholders to ensure service is meeting expectations and ensuring the engineering team is providing world class standards of service to our customersEnsures the completion of accurate shift / breakdown reports. Raise CI initiatives to improve equipment availability What you'll need to have Time served apprentice with a minimum Level 3 qualification in a relevant engineering disciplineAbility to promote innovation across all working areasEffective communication skillsExperience in a similar electro/mechanical engineering fieldAbility to work at heightRight first time approach to all works, striving to work efficiently with a strong desire for quality and pro-activeness It would be great if you also have Additional experience in some of the following areas would be an advantage: Automation, risk assessments, continuous improvements, maintenance planning, Microsoft office Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better. What's next If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.???????#LI-Onsite