My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Purpose
The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
You will be working shifts between 08.00 - 19.00 Monday to Friday, a total of 40 hours per week.
This is an outbound and inbound customer service role - excellent customer service.
Paying a basic of £24,000, with the opportunity to increase your earnings to over £32,000 and some of the top performers earn late £30's through upselling and cross-selling.
An excellent telephone manner is essential, clear communication skills and a commitment to high customer servie standards.This a a busy role so experience of working in a fast-paced environment is advantageous.
Our client is looking for someone with experience of Business to Consumer (B2C) customer service, resolving complaints and taking and tracking orders.
If you have telephone and eCommerce Customer Service experience this is a great opportunity to work for our client, who have fabulous offices, with free parking, in Marlow.
You will be working for our client, who are based in Marlow.
You will be responsible for supporting in account management and sales administration, and the coordination of customer documentation and management of information.
This is a great opportunity for a Senior Administrator, seeking a temporary assignment for six months.
You will ensure the environment remains efficient, cost-effective, and well-presented during the working day.
We have a fantastic opportunity for a Facilities Office Administrator to join the team and oversee daily operations, ensuring seamless facility management and administrative support.
Why You
You will be responsible for managing the day-to-day operations of our Marlow office, Monday to Friday, ensuring a safe and comfortable working environment for our employees and visitors.