We are recruiting for a Warranty Claims Assessor to support the Warranty Lead in achieving key performance indicators (KPIs) set by HME/HMC, ensuring the smooth processing of warranty claims, prior work authority (PWA) requests, and retailer communications.
The role involves managing enquiries, assisting with audits, and resolving warranty queries by collaborating with various internal departments.
General
Competitive Salary, Hybrid Working (3 days office/2 days home), Private Medical Insurance, Office Lunch Allowance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Free Parking, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events!
We're in an exciting period of growth and to continue prviding our customers with the best service, we're adding to our complaints team.
This team are integral to our success, understanding where service has fallen below the expectations of customers and partners and ensuring that we correct it.
You will support the Branch Manager to ensure that the Service from your Delivery Hub is best in class.
You will manage a department which is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.