Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
You will be providing exceptional level of service and relationship management to our Fleet customers.
We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).
As a Customer Service/Claims Call Auditor, you will be working with the Claims Audit Lead and Claims Auditor, providing insight by undertaking QA Activity, utilizing the Quality Management System.
The Claims Governance Team is a department where independence of thought, integrity and the ability to maintain confidentiality are essential.
This will help to ensure Regulatory compliance, and good Governance controls are operating effectively to mitigate risks.
Posted by Lawes Consulting Group • £22K/yr to £32K/yr
General
Reports into: Branch Manager
Purpose of the role
The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants.
The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.
The Customer Experience (CX) team focus on the service customers receive post sale, your new role as National Performance Coordinator is to support Samsung's repair partners with continuous improvement, training, service levels and repairs.
Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance.
ARE YOU THE ONE
At Samsung UK, the Customer Experience team is the go-to squad for all things customer support, covering a wide range of products and services.
This no limits approach means that we can rise to any challenge.
Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer.
Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities.
Posted by Recruitment Solutions (Folkestone) Limited • £27K/yr to £35K/yr
General
An exceptional opportunity for a Trainee High Voltage Repairs Technician (Mobile) with an established organisation in the area.
The position offers an attractive basic salary (plus uplift when travelling) and exceptional benefits confirmed below, including an early afternoon finish on Fridays!
The Ideal Person
This position is considered absolutely ideal for someone with 2 years electrical/electronic experience, with a real willingness to learn and grow as the position develops, hungry to go to the next level, with on the job training provided on High and Low Voltage, together with ongoing support to become a High Voltage Repairs Technician.