Everflow is an award-winning, innovative utilities company, serving businesses across the UK with Excellent' rated, environmentally friendly water supply and waste collection services.
We are recruiting for a Warranty Claims Assessor to support the Warranty Lead in achieving key performance indicators (KPIs) set by HME/HMC, ensuring the smooth processing of warranty claims, prior work authority (PWA) requests, and retailer communications.
The role involves managing enquiries, assisting with audits, and resolving warranty queries by collaborating with various internal departments.
General
Competitive Salary, Hybrid Working (3 days office/2 days home), Private Medical Insurance, Office Lunch Allowance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Free Parking, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events!
Providing an excellent customer experience is at the heart of everything we do
As part of the UKs leading Life and Pensions service provider, Diligenta offer a rewarding role supporting the varied customer needs of our client M&G plc, full training from day one, a competitive benefits package and an opportunity to reach your personal and career aspirations and study for financial services qualifications.
So you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.
Providing an excellent customer experience is at the heart of everything we do
As part of the UKs leading Life and Pensions service provider, Diligenta offer a rewarding role supporting the varied customer needs of our client M&G plc, full training from day one, a competitive benefits package and an opportunity to reach your personal and career aspirations and study for financial services qualifications.
So you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.
Providing an excellent customer experience is at the heart of everything we do
As part of the UKs leading Life and Pensions service provider, Diligenta offer a rewarding role supporting the varied customer needs of our client M&G plc, full training from day one, a competitive benefits package and an opportunity to reach your personal and career aspirations and study for financial services qualifications.
So you will not be surprised to know we also believe in providing an excellent employee experience is just as important too.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.