Renowned for our exceptional customer service, and our dedicated delivery team, we take pride in ensuring a seamless experience from our showroom to our customer's home.
We are an expanding, busy luxury furniture and interiors retailer located in Hertford, Hertfordshire.
Our showroom beautifully showcases a wide range of high-end furniture, reflecting both contemporary and classic styles.
Our Client Operations Team is responsible for the delivery of all client-related operational requests within Blue Square including the management of all travel and accommodation requirements, alongside responsibility for the life cycle of Blue Square and Client assets which include the purchasing, tracking, storage, distribution, and administration of all goods.
General
This is a fixed term role for 1 month, you'll be based in our Hertford office working 5 days per week.
We have an exciting opportunity for someone with management experience in a repairs or property services environment and good knowledge of the social housing sector and the requirements of housing providers.
The Customer Experience (CX) team focus on the service customers receive post sale, your new role as National Performance Coordinator is to support Samsung's repair partners with continuous improvement, training, service levels and repairs.
Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance.
ARE YOU THE ONE
At Samsung UK, the Customer Experience team is the go-to squad for all things customer support, covering a wide range of products and services.
Your main role will be to coordinate the exchange and completion of a number of properties within the required timeframe so you will need to be highly organised and work well under pressure.
Monday to Friday 9am -6pm - Will consider 4-day week (pro rata Salary)
We are looking for a highly organised and hard-working individual to join our clients busy and successful branch in the Hertfordshire area.