As a Customer Service Representative, you will be an integral part of our Basingstoke team, responsible for efficiently managing workload and providing exceptional customer service.
Posted by Command Recruitment • £34K/yr to £36K/yr
Exciting new Job for a Fast Moving, Progressive Group due to expansion we are looking for a few PDI / Sales Preparation Vehicle Technicians to keep up with demand within their sales department getting cars ready for resale.
The skill range can be level 2 - or level 3 so Semi-Skilled or Qualified Technician who wants to learn more or an established Qualified Technician wanting to work in our client's world-class, well-equipped and clean workshop with superb facilities to make you feel at home.
This is a crucial role in the success of the business, as such they offer a great package which sets them apart from other companies in their local area.
Your primary objective will be to provide proactive and reactive support for the organisation's modern equipment.
As an End User Support Engineer, you will be responsible for providing exceptional technical support to end-users across the UK and Ireland.
You will be the first point of contact for all IT support queries and will work closely with a highly skilled team based in the UK and the India Operations Centre (IOC) as necessary.
Benefits: 25 Days Holiday BH, Overtime Available, Company Van, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK
We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations.
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability.
As a Lifeline Adviser (Nights) for our client you will need to be able to provide high standards of customer service to a wide range of customers by actively listening to and understanding the details of each contact, assessing and processing customer contact telephone calls for an emergency response, in line with individual customer contractual requirements.
In addition, the Lifeline adviser will need to assess the calls for repairs for external customers under contract as cost effectively and efficiently as possible and to an agreed time frame.