We are seeking a detail-oriented and proactive Student Services Administrator for a middle school based in Milton Keynes, this is a fast paced role and no day will be the same!
Providing executive support as a PA or EA to Head Teacher or Senior Leadership Team.
Posted by Hays Specialist Recruitment Limited • £12/hr
General
Department: Customer Operations
Customer Service Advisor - Service Care
Your New Role
As a Customer Service Advisor, your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Monitor and manage resolver group queue stacks ensuring that the SLA clocks do not expire, tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups;.
Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
Your new role
Your key responsibilities will include:
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.