Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
You must have the ability to drive and increase performance by taking a strong customer focus approach, monitoring, and supporting advisors to ensure that business, knowledge base and work processes are adhered to and make sure that department SLAs are being met or exceeded.
This role requires you to provide excellent and inspirational leadership to the client experience team and wider client stakeholders.
Role Overview: We are seeking an experienced Head of Communications to join one of our amazing clients who is in the Healthcare space.
This newly designed role is based in East Mids and offers a flexible hybrid working arrangement, with the expectation of some UK-wide travel.
The successful candidate will develop and lead the total communications strategy, covering both internal and external to enhance their brand presence, and ensure the messaging is consistent, compelling, and impactful across all channels.