Customer Service Apprenticeship - British Gas Services Team - Full Time Permanent
Here at British Gas, we're on the lookout for Customer Service apprentices to join our family.
You will work and learn, serving our customers when they need us most, while working to attain your Customer Service Specialist (Level 3) qualification.
BMW/MINI Division is looking to grow our Digital Reception Team and recruit the very finest Receptionist team in the UK!
About the role
Being the first point of contact for every single one of our 'family' of customers makes this simply one of the most demanding and important roles in our business.
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
You must have the ability to drive and increase performance by taking a strong customer focus approach, monitoring, and supporting advisors to ensure that business, knowledge base and work processes are adhered to and make sure that department SLAs are being met or exceeded.
This role requires you to provide excellent and inspirational leadership to the client experience team and wider client stakeholders.
Role Overview: We are seeking an experienced Head of Communications to join one of our amazing clients who is in the Healthcare space.
This newly designed role is based in East Mids and offers a flexible hybrid working arrangement, with the expectation of some UK-wide travel.
The successful candidate will develop and lead the total communications strategy, covering both internal and external to enhance their brand presence, and ensure the messaging is consistent, compelling, and impactful across all channels.