Have you just left education, or looking for a change of career?
Are you looking to kickstart your career in an award-winning organisation?
The Customer Service Apprenticeship is a minimum of 12months programme, which will combine work and education, allowing you to gain a formal qualification, as well as hands-on experience in the Contact Centre.
There is some flexibility with the training week- We need at least 2 days on-site during that week so we can get you set up with the IT equipment, the remaining 3 days could be trainedremotely, although we do prefer to do this in person, where possible.
You'll be providing customers with guidance to help them move as quickly as possible through these steps, offering a seamless onboarding experience.
Purpose of Position
As Administrative Assistant you will be responsible for supporting the Self-Service Pre-Launch Team with a variety of administrative tasks in helping to process new business leads/enquiries, application management, checking merchant profiles and setting programmes to live.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.
At Direct Line Group, insurance is just the start.
And we all work together to be brilliant for customers, every single day.
Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse.