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Unit Manager (Non Nurse) Downham Market, Norfolk £14.50 per hour - Paid breaks Permanent Days We are a family where 2,000 passionate individuals are changing lives every day. We have just been ranked for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support 1,500 residents in their journey. But that's not all. We're ranked #1 in the UK for work wellbeing (Indeed's Better Work Awards 2023) because we believe in taking care of our own. We are proud of our sector-leading 4.7 Glassdoor rating and are a Real Living Wage employer , ensuring you're valued and rewarded for your dedication. Ready to join a team that puts people first, both residents and colleagues? We're seeking passionate individuals to join our growing family. Explore our current opportunities and make a difference where you matter! As a Unit Manager, you will assist the Home Manager in overseeing the daily operations of the home. You will be part of a strong management team, working closely with our nurses and carers to provide a consistent service delivery that meets the needs of our residents. Your focus will be on making sure we have the best care provisions for our residents and you will actively contribute to care delivery. Reports to: Home Manager Skills and attributes Proven experience as a Unit Manager, or a similar leadership role in the care sector. A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding. Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors. Strong team player with good coaching and mentoring skills Good care skills, with a focus on person-centred care Enthusiasm and passion for developing high level of person-centred care. Ability to actively participate in the growth and development of the care service. Education and qualification You will have, or be working towards, NVQ3 in Health & Social Care. You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step. Benefits Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme Blue Light Card Scheme. We'll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands. Refer a friend and receive a thank you gift of up to £500 We'll pay for your full DBS disclosure Your uniform will be provided this is another cost that we think it's essential that we cover for you. Paid breaks we think it's essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
We are currently looking for a Responsive Maintenance Team Manager to join HMS! This role is based in Liverpool with travel to other sites in the North West required. HMS is the North West's fastest-growing contractor and a subsidiary of the Torus Group. As the UK's largest commercial contracting organisation owned by a housing association, we are committed to delivering top-tier service to our clients and their residents. As a Responsive Maintenance Team Manager, you will work as an integral part of the company's Operations Team to deliver first-class construction and maintenance services to customers and client organisations. They will lead workstream activities, including contract administration, financial monitoring, and achieving business targets. By fostering a performance-driven culture, you will ensure the highest standards of customer care and service delivery, effectively managing resources to achieve optimal performance, efficiency, and effectiveness. Responsibilities: Lead and achieve the team's agreed contract performance targets, ensuring the highest possible quality of service for all customers and securing a commercial return through ongoing service improvements. Direct and motivate staff and contractors, fostering good employee relations within the team to ensure the efficient, professional, and high-quality delivery of services or projects. Evaluate the workload through forecasting and performance measurement in the team's area to determine priorities and operational requirements, ensuring defined objectives are met. Manage all resources allocated for repair and maintenance to ensure effective and efficient outcomes, planning and scheduling work within agreed cost limits, timeframes, and specified standards, while exceeding customer and client expectations. Maximiz]se the use of available IT systems to organise and deliver services, ensuring real benefits are achieved through the effective utilisation of technology. Ensure that all staff and contractors under your supervision maintain their material stock and perform regular checks to manage and maintain vehicles and equipment. Investigate areas of high cost, inefficiencies, and poor performance, and implement necessary changes to operational practices to ensure projects are delivered on schedule. Ensure compliance with the contract administration process by completing all necessary documentation accurately and promptly. Monitor performance against objectives and take necessary action to ensure that your team achieves all its contractual obligations. Assist in the preparation, planning and implementation of the training needs of the workforce including Lead Technician development. Work as part of an integrated project team to monitor and control the day to day costs and profitability of the projects and staff under your direct responsibility. Ensure adequate supervision of staff so that correct standards are maintained, and specifications and priorities are strictly adhered to, including carrying out inspection of completed work. Skills & Experience: ONC / NVQ Level 3 in Construction related discipline HNC / HND in Construction Management or associated discipline NVQ Level 3 or equivalent in management related discipline SMSTS/IOSH or similar Health and Safety Qualification CSCS card at appropriate level Minimum 2 years' experience in a management/supervisory position. Ability to demonstrate good knowledge of Construction and technologies Site health & safety awareness Full UK or EU driving license Proven employee management skills What we offer: Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer: Car allowance - £3,947 Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service. Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events. Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly. Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays. Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications. Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships. Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences. Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support. Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of. Interview Process: Candidates will undergo in-person interviews, consisting of a competency-based interview. Additional Information: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: Right to work verification Qualification certificate check 2x Completed references OH Health Questionnaire - Fit For Work DBS check (if required for role) Completion of all new starter documentation including signed T&C's