We are seeking a passionate and strategic Senior Customer Experience Manager to lead the optimisation and homogenisation of our end-to-end customer journey.
This pivotal role will report directly to the CEO and require close collaboration with other board directors to ensure a seamless and exceptional experience at every stage.
We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high level of customer satisfaction.
BUBBLE CITEA is a locally renowned bubble tea brand.
We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene.
Posted by MSA Data Analytics Ltd • £30K/yr to £35K/yr
Selection of Responsibilities
Provide day-to-day IT support, troubleshooting, and resolving issues related to Microsoft systems, Windows hardware, telephony systems, and BI reporting application.
General
The successful candidate will have the opportunity to apply their technical skills in a broad role, covering systems support, database management/development (SQL), developing web-based applications and supporting BI reporting requirements.
The opening represents a fantastic opportunity for a skilled and ambitious IT Systems Engineer to join a dynamic and growing Information Services team headquartered in South Birmingham (Redditch).