The opening represents a fantastic opportunity for a skilled and ambitious IT Systems Engineer to join a dynamic and growing Information Services team headquartered at in South Birmingham (Redditch). The successful candidate will have the opportunity to apply their technical skills in a broad role, covering systems support, database management/development (SQL), developing web-based applications and supporting BI reporting requirements.
Selection of Responsibilities:
- Provide day-to-day IT support, troubleshooting, and resolving issues related to Microsoft systems, Windows hardware, telephony systems, and BI reporting application.
- Assist in building, maintaining, and supporting SQL databases, handling programming tasks, and working with web-based technologies.
- Contribute to system security initiatives and ensure compliance with security protocols.
- Travel to other locations when required to provide IT support and maintenance.
Ideal Candidate:
- Strong knowledge of Tier 1 IT support operations.
- Proficient in supporting Microsoft systems, Windows hardware, telephone systems, scanners, and other warehouse tools.
- Intermediate understanding of SQL (common queries), programming, and web-based technology.
- Some experience in system security is preferred, but not essential.
- Relevant IT accreditation's (including SQL) + or HND/degree qualification (desirable).
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and the ability to work well in a team environment.
Benefits:
- Competitive salary based on experience.
- Opportunities for professional development and career growth.
- Supportive and dynamic work environment.
- Access to electric vehicles via a salary sacrifice car scheme (available after probation).
- Access to retail discounts and gym memberships.
Please Note: Flexibility to work occasional weekends, either as part of the regular schedule or on a rotational basis is required. Valid UK driving licence is required.
*All applicants must have full UK working rights. At this stage, our client is not able to support visa sponsorship for candidates who require it*