Recruitment Partner: Noaman HussainContract: PermLocation: NottinghamThe Software Renewal Manager will oversee the renewal process of software license contracts across IT.
Supported by offshore administrative resource, you will manage a master database of software agreements that will be used to optimize spend through greater insight and coordination.
The role requires an understanding of software agreements, financial awareness, negotiation skills and excellent communication and stakeholder management.
International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance (WBA) based in the UK, Europe, Asia, South America and the USA.
Portfolio Project AssistantRecruitment Partner: Jim TrusslerAs the Portfolio Assistant, you will be responsible for the provision of high quality portfolio data, governance of key meetings, and will be the central point for portfolio administration activities across the entire team who develop and deliver new Boots & Exclusive branded products.About the roleReporting to the Portfolio Manager for Retail Owned Brands & Exclusive Brands, you will be part of the Portfolio team within the Technical Services function in Boots, working on a wide portfolio of beauty and personal care products in line with our 3 year plans.You will work cross functionally with a variety of stakeholders to ensure our projects are delivered on time, governed appropriately, and inspire others with your passion for being on the pulse with accurate management of information and attention to detail.
Some of the tasks and responsibilities include: Data management & reporting Coordination of key governance/steering meetings Coordination, collation and distribution of project and product information Administration support IT system support and management Managing stakeholdersWhat you'll need to have Keen to get involved and bring new ideas Excellent verbal and written communication skills Great at building relationships - you will be working with many stakeholders at one time Great numerical and analytical skills, with a keen eye for detail & data accuracy Strong administrative, organisational and time management capabilitiesIt would be great if you also have Experience of using all Microsoft Office applications, especially Teams, SharePoint, Power Bi, Excel , as well as bespoke systemsOur benefits Discretionary annual bonus Generous employee discounts Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Building and maintaining senior stakeholder relationships, working cross functionally, across various functions and third-party suppliers.
You'll monitor, manage, and coordinate the operational delivery of our online customer offer, being involved in everything from troubleshooting website issues and managing online fraud risk, to analysing data to gain insight into how we can make the service better.
General
Fixed term contract: 18-24 months Closing date: Thursday 15th August 2024
Our client are leading a leading manufacturer and distributor of specialist medical devices to hospitals and other healthcare institutes in the UK and Europe.
Due to expansion and increasing sales, we are looking for enthusiastic and self-motivated persons who have a positive can-do attitude with excellent communication skills to join our team.
Customer retention includes calling existing customers for annual renewals.
Experienced officer required to take collection/enforcement action on current and former tenant rent arrears, as well as providing general guidance to tenants on the management of their rent accounts.
The role will require the successful candidate to be based in the Clients offices, along with visiting tenants in their homes, in an attempt to address their arrears situation, along with representing the clientin the County Court for possession proceedings.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications.
The Boots Cloud Centre of Excellence team (CCoE) is looking for an experienced Head of Cloud Strategy and Architecture to join our growing International IT and Advanced Analytics (IT2A) function.
We are looking for people who want to challenge the norm'; we want to change how we use the Cloud and help our companies who have some awesome ideas on how we help our patients and customers and the Cloud Centre of Excellence is important to help our colleagues across IT and the wider business to make the most of the Cloud.
We are a team of c18 ER Advisors working within a shared service environment.
We are passionate about providing excellent support for leaders across our stores, opticians, and support office, around the ER issues they face.
The majority of our contacts are by email & phone and we handle an abundance of queries from line managers across our stores, opticians, support office and logistics divisions.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.