The reward consultant will undertake a comprehensive review of the organisation's current reward strategies, including pay structures, benchmarking against industry standards, short and long-term incentive plan and the overall compensation framework.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
We are currently seeking a Customer Experience Advisor to join our Customer Contact Team on a 6 Month FTC contract, supporting our wider Housing Management Team.
You will be our customer's first point of contact and ensure they receive a timely, accurate and positive response to their contact with Octavia achieving performance targets and high rates of satisfaction.
We are looking for people to be part of the team which proactively manages all incoming customer contacts by telephone, email, in writing, the web, self-service portal and social media.