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Murray Myers are very pleased to be assisting a major engineering business based in Wolverhampton with their recruitment of an Expeditor General Duties Maintaining and developing relationships with customers via meetings, telephone calls and e mails. Ensuring customer requests are fully understood and resolved. Follow departmental systems, processes and procedures. Manage customer issues efficiently and professionally, escalating to senior managers where necessary. Facilitating the flow of materials between various parties and departments. Identifying critical shortages or manufacturing delays and sharing information to colleagues and customers. Streamlining inter-departmental communication, often working as a liaison between all departments. Observe all safe working practices. In addition to the general duties of your job description, our client expects all employees to be flexible in their respective job functions. Any employee may be asked to work in a different department performing tasks outside of their standard job description providing that the employee has the necessary skills and training. This will enable the business to react to the demands of the markets in which it serves and give all staff the benefit of experiencing as many different aspects of the operations of the company. Please note that the list of duties is a generalisation and, therefore, not exhaustive. The Company reserve the right to alter and amend these duties at any time Working hours Hours are 08.30 - 17.30. Holiday are 26 days per year, plus Bank Holidays Salary £22-28K depending on Experience