Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
Use a strengths based approach, building on the attributes of our customers, to help them to develop the skills required to sustain their tenancy and assist in resolving complex benefit issues.
Conduct initial assessments to understand customer needs and opportunities' and use coaching techniques to understand the root cause of the issue requiring support.
General
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
You will join QA as a Business Development Executive; your focus will be to further grow your account base by prospecting for new business using sales techniques provided and gained from our in-house sales academy and on the job coaching.
A 'day in the life' of a Business Development Executive
Prospect new business and nurture your existing client base to maximise high value and long-term opportunities.
About you
If you have experience working in B2B sales ideally in Public sector and a consultative sales function, enjoy building new relationships, providing solutions, and working to tight deadlines then this could be the role for you.
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