Support training competency and professional conduct in line with policy and procedures.
The Training Coordinator will provide facilitation and support to staff carrying out comprehensive training across Surrey.
General
Use analytical and judgement skills to assess participants' level of understanding and application in practice, identifying further training and development needs.
As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.
This is an exciting brand-new opportunity within the BOC business to deliver their vision of a competency based upskilling programme for all our employees across a key area of their business